Customer Testimonials

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DealerRater Jan 17, 2021

Fantastic experience!! Monty was awesome and got us exactly what we were looking for! I will definitely be sending friends and family to Avondale Nissan!

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DealerRater Jan 17, 2021

Monty was excellent. Very helpful and showed me every option available so that I would like exactly what I would be getting. There was no cutting corners or trying to get me out of the door quickly!

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Google Jan 16, 2021
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Google Jan 15, 2021

Great experience

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Google Jan 14, 2021

Friendly and helpful

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Google Jan 14, 2021

Worked with Ian or Ion to service our 2015 Sentra. He provided awesome service and kept me abreast of the issue and cost.

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Google Jan 13, 2021

Good people, great products

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Google Jan 12, 2021

I was in and out in reasonable time, my service tech was very curious, professional and took the time to explain everything and answered any questions I had

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Google Jan 11, 2021

Very happy with my experience. I went in for an oil change and I thought I would have to Uber home but a employee told me about their shuttle system which saved me time and money. Thank you Nissan

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DealerRater Jan 11, 2021

I came here just to look at cars but ended up leaving with a new car, thank you so much Monty! You made my first time purchasing a car experience awesome!

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DealerRater Jan 10, 2021

Exelente servicio.. su personal es muy amable y atentos.. muchas gracias al agente que me attention. El Sr Monty Richards. Fue muy amable y atento.

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Google Jan 9, 2021

I love the service Mr Rene provides everytime. He is always on top of things and keeping us on the loop of whats happening with our vehicle.

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Google Jan 9, 2021

They always help in times of need. Really fast too

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DealerRater Jan 9, 2021

Great experience in every way. Would definitely recommend Avondale Nissan to friends and family. And our saleswoman was the best! They were professional and just wanted to please us. Their customer.

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DealerRater Jan 8, 2021

It was my first time buying a car so I really was not sure what to expect. I highly exceeded my expectations. I had a wonderful experience and I was walked through everything and explained everything. The team was amazing and so nice. Ms. Alaini was such an amazing worker and I am so grateful and blessed that I was able to have her and the rest of the team to get me my new car.

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Google Jan 7, 2021
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DealerRater Jan 7, 2021

When going in for a new car I only had a model car in mind. Monty helped make sure I got a car that has great safety features and great pricing in my price range.

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DealerRater Jan 7, 2021

Very nice experience! Monty and Nigel made our experience great. They didn't pressure us but made sure we were taken care of. We got a great deal on my daughter's first car. Thank you Monte and Nigel for making everything go smoothly. We appreciate you both.

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DealerRater Jan 6, 2021

Excellent customer service. Friendly environment. Would recommend you go in and see Monty Richards. Helped us with everything we need! Thank you for all your help!

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Google Jan 6, 2021

I was able to trust my advisor Adam with my car issues and he surpassed my expectations! He’s been my advisor for 3 years and has not let me down since.

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Google Jan 5, 2021

Experience was amazing. Great customer service always making sure I felt comfortable and got me where I needed to be. Blair was amazing at explaining things and communicating about what my vehicle was needing.

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DealerRater Jan 5, 2021

Went to another dealership only to have my credit hit and no response. Monty put up with my boyfriend for hours asking questions showing him cars.. he promised he would get me into something I liked and he did just that... No pressure just straight up no bs... I will recommend the dealership but I definitely will recommend Monty... If you want to buy a car with no small print see Monty!!! Thanks Monty and I love the frog car🤣

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DealerRater Jan 4, 2021

Alaini Mustafaa was my Customer Service Professional and she is in every sense of the word a professional. she is extremely knowledgeable and very kind.

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Google Jan 4, 2021

Despite my vehicle's warranty having already expired, the technician was able to get Nissan to assist with the cost of replacing the transmission. Blair was pleasant, knowledgeable, and extremely helpful

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Google Jan 1, 2021
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Google Jan 1, 2021

I came in with two concerns: a piece of trim in the bed of the truck fell off Tube assist step step pad broke off The bed item was handled immediately. The broken pad was not repaired because it was not an OEM part, even though it was dealer installed at time of purchase. Therefore, this defect did not fall under manufacturer warranty and the advisor explained he would attempt to find a replacement part and provide me with a repair/replacement cost. Service was friendly even though not all my concerns were resolved.

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Google Dec 30, 2020

Dropped the car and picked up 2 1/2 later

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Google Dec 30, 2020

Awesome service!

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Google Dec 29, 2020

They were great! Found more wrong than what we came in for and made sure it was all fixed under my Nissan warranty. Thank you so much!

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DealerRater Dec 29, 2020

Monty helped me from the time I arrived to the time I left. He was very positive and knowledgeable on all my questions. He made my visit to Avondale Nissan a very satisfying and I enjoyed it.

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Google Dec 28, 2020

Sales rep Trudy Varin was excellent. She was knowledgeable and communicated very well from the time we visited the dealership till we purchased the car

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DealerRater Dec 27, 2020

Really helpful guy, got us in and out. I would Recommend Monty to anyone who doesn’t want to spend all day at the dealership.

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Google Dec 27, 2020

My experience with Nisson was truly awesome. I’m so happy with my pathfinder. It’s beautiful. Nigel was so awesome on helping me find my car and in working through everything on the sell of the car I chose. I am very happy with the service I received, it made my car buying experience very nice. Thank u Nisson and Nigel!!!

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Google Dec 27, 2020
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DealerRater Dec 24, 2020

Monty was wonderful, easy to talk with, provided quick answers to all of my questions, and gave me a great/fair deal. I highly recommend Monty to new and seasoned buyers.

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Google Dec 24, 2020

I called because a tire kept losing air. I thought I'd at least call to make an appointment but they said to come by. We did & found there was a nail in the tire! They fixed it right away at no charge!

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Google Dec 22, 2020

CLEAN HELPFUL BUT ALL THE CAR SALESMEN ARE ALWAYS REALLY HELPFUL EXPECIALLY IF THEY CAN SELL YOU A VEHICLE LOL.

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Google Dec 21, 2020
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Google Dec 21, 2020
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DealerRater Dec 19, 2020

Trudy and team was great. Upfront with everything and no surprises. I recommend buying a car here from Trudy. 5 star experience. Bring your friends and family.

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Google Dec 19, 2020
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Google Dec 15, 2020

Michael Santana is the best advisor

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Google Dec 15, 2020

Great service

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Google Dec 14, 2020
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DealerRater Dec 14, 2020

Monty was awesome! It was way past closing time but he wanted to make sure all of our questions and concerned were answered. It was no pressure but we ended up coming out with the perfect car for us! Thank you again Monty!

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DealerRater Dec 14, 2020

Great service Will not pressure you into buying a car Real people who are trying to work with you and give you the best deal

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Google Dec 13, 2020

People were friendly, the service was quick and my truck was taken care of.

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Google Dec 10, 2020

Blair Hummel is the Greatest Excellent Customer service skills. Always has a great attitude very Welcoming Personality

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DealerRater Dec 9, 2020

The service department is on point especially getting me in for my car service Adam Soto is the best he lets me know what my car needs 5 stars all the way.

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Google Dec 8, 2020

Always smooth

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Google Dec 8, 2020

Everyone was so nice. Mike was my service tech and I appreciated that he was upfront with how much time it would take to complete the service as well as going over everything and making sure I understood. I always receive outstanding service!

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DealerRater Dec 6, 2020

I appreciate the sales team courtesy willings and determination in getting the right car and the right price range that I needed for my budget.

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Google Dec 6, 2020

Thanks to Ladell Player I will give Avondale Nissan another chance. He has helped me with my issue and I'm thankful for it. Like every place you go to you have some ups and downs but it's how places take care of their customers that really makes a difference. So again due to Ladell I will be back thanks for understanding.

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Google Dec 5, 2020
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DealerRater Dec 5, 2020

I couldn’t have asked for more from a dealership or a sales professional like Monty Richards. Right vehicle, right price and delivered right to me!

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DealerRater Dec 1, 2020

Great customer service. Excellent communication and patience in service. Feature were explained completely with modesty. Location is convenient and easy to find. Thank you Monty.

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Google Dec 1, 2020
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DealerRater Nov 30, 2020

Went in with a true car value on a used 2016 Frontier. Monty helped me thru the easy process. I thanked him for not giving me any kind of run around, that the price WAS the true price. I am very happy for that since another dealership could not even give me a bottom line price on a truck I was interested in without me telling them my "budget". My experience with these guys was awesome!! I highly recommend this dealership. Also, a BIG thanks to George, who told me about the truck in the first place!

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DealerRater Nov 30, 2020

Monty was very patient and knowledgeable. He was very considerate and professional and made sure he knew what we wanted in a vehicle and that all our boxes where checked. He didn't push anything and we didn't feel any pressure to buy which made the experience much more enjoyable. Once we got to the financial part of the deal Fahim was very kind, patient, polite and professional. They worked with us and the experience was pleasant from start to finish.

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Google Nov 29, 2020

Truly our sales rep is awesome, she made our purchase go smooth. Blair is so awesome, he fixed our satellite radio without a problem. The are both great!

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Google Nov 28, 2020
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Google Nov 28, 2020
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Google Nov 26, 2020

I recently had my oil changed on my car, when I got my car back the same day I noticed the next day as I was about to leave to go out that there was a puddle of oil coming form my car. I sent a picture to my husband and he immediately contacted Nissan dealer and spoke with management. They had a tow truck come and get our car and take it back to the dealer and they got it corrected immediately and washed and cleaned the car. I want to thank the Service Director at Avondale Nissan Ladell ...

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DealerRater Nov 26, 2020

Don’t know much about the dealership, but Monty was very much wanted to help me and himself to make a sale fair for both!

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Google Nov 26, 2020

It was good and the service was good. The wait time was long, but that was expected a day before Thanksgiving and with the Pandemic going on. Overall it was great service and a reasonable price for the work that I had done.

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Cars Nov 25, 2020

I purchased a new vehicle and what could have turned out to be a bad situation turned into the best experience I’ve had. John Anderson the GM got involved and made sure everything was done right and that the customer was taken care of. My sales guy was great as well as Sean from finance. Thank you for a awesome experience! Would recommend Avondale Nissan to everyone.

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Google Nov 25, 2020

I purchased a new vehicle and what could have turned out to be a bad situation turned into the best experience I’ve had. John Anderson the GM got involved and made sure everything was done right and that the customer was taken care of. My sales guy was great as well as Sean from finance. Thank you for a awesome experience! Would recommend Avondale Nissan to everyone.

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DealerRater Nov 25, 2020

I purchased a new vehicle and what could have turned out to be a bad situation turned into the best experience I’ve had. John Anderson the GM got involved and made sure everything was done right and that the customer was taken care of. My sales guy was great as well as Sean from finance. Thank you for an awesome experience! Would recommend Avondale Nissan to everyone.

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Google Nov 24, 2020

Very friendly staff, fast service, honest people. Clean facility, beautiful design, comfortable waiting area. They are better than many Nissan dealers in many ways, I buy and service all my Nissan trucks and cars at this place only since 2013, after trying few other Nissan dealers. I recommend them all the time to family and friends. If you want to buy, ask for Jason Loop, and for service I go to Michael Santana. You will not regret. I really can’t praise them enough, they are all great people.

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Google Nov 24, 2020

Nice people, direct, honest and professional.

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DealerRater Nov 24, 2020

Alaini was great and very helpful! Highly recommended! She tended to our questions patiently and was not very forceful. I purchased the Nissan Quest which I love.

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Google Nov 21, 2020

Took my Murano in for regular service. Everything went very well. I waited for the car and it tool about 1 1/2 hour.

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Google Nov 20, 2020

Everything was great.

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DealerRater Nov 19, 2020

Monty was extremely helpful and went out of his way to make us satisfied and happy. Would definitely recommend to family and friends in the future.

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Google Nov 18, 2020

Renee really cares for his customers and that's why I come and take my vehicle to him. His customer service is awesome!

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DealerRater Nov 18, 2020

We went to Avondale Nissan just to look around for a used vehicle, but we were meet with a friendly greeting and no pressure by Monty that we wanted to keep looking and with his help we found our car. We are so happy for Monty's help and his patience working with us to get a great deal on our Kia Sportage.

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DealerRater Nov 17, 2020

My experience was amazing Monty Richards was very attentive got me taken care of. My experience purchasing my truck at Avondale Nissan was awesome all staff members are friendly.

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DealerRater Nov 17, 2020

He's very patient and wasn't pushy he listened to wants and needs; very insightful with a wonderful personality he helped make the experience wonderful.

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DealerRater Nov 17, 2020

Monty was pleasant, patient and heard the needs. Monty kept us informed of every step. Monty provided all the need information to the finance department, easy all from his desk.

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DealerRater Nov 17, 2020

2nd purchase from this dealership. They was patient with us and was very helpful with our purchase. Outstanding experience both times. Would highly recommend them.

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Google Nov 16, 2020

(Translated by Google) Excellent work and also José Augusto a very noble and kind person, thank you for everything (Original) Excelente el trabajo y también José Augusto una persona muy noble y gentil gracias por todo

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Google Nov 16, 2020
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Google Nov 14, 2020

Ivan was wonderful make our experience great. I had a bad experience at ABC Nissan and did not want to buy other car but Ivan made me forget that experience.

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DealerRater Nov 13, 2020

I can not say enough good things about Jason Loop and Avondale Nissan. I was referred to him and the dealership by a friend in the industry when looking for a couple fleet vehicles. From the very beginning, I was impressed. He was given my information for our mutual friend and contacted me same business day. He then presented me with van options, pricing and upfitting options within 24 hours. Financing and delivery happened in less than a week. In addition, he also helped with a trade-in. Everything was done remotely from my office and he made a personal trip to ...

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DealerRater Nov 13, 2020

They were awesome! Easy to deal with and very honest! Thank you for making the negotiations painless. James was great to deal with. He asked his managers for what I wanted and made it happen!

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DealerRater Nov 10, 2020

It is always nice having Alaini to help us with anything and everything we need when we visit Avondale Nissan. She is always very helpful and accomodating. She is a blessing and we love her.

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Google Nov 10, 2020

Its very easy and fast service always satisfied. Answer every question or concern you may have.

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Google Nov 6, 2020

Carlos was very nice, knowledgeable, helped me set up Bluetooth. So much better than experience at a competitor. I've been telling everyone how happy I am.

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Google Nov 6, 2020
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Google Nov 5, 2020

Adam in the service department did a very nice job on my truck. I purchase my 2 vehicles from them and always treated me great. thank you

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Google Nov 3, 2020

Great customer experience, and will be returning when it's time.

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Google Nov 3, 2020
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DealerRater Nov 3, 2020

Great People, Great experience. Easy to work with. They get that we are all busy. Jasin and Jerry got us in and out. We appreciate their experience, thoughtfulness and professionalism. We will be a loyal return customers.

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Google Nov 2, 2020

The dealer and all the service representatives involved wear friendly responsive and properly repaired the issue in a fast and very satisfactory manner.

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Google Nov 1, 2020

Very happy with the service provided. Love this place!!

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Google Nov 1, 2020

Service Manager ladell player was outstandiing

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Google Oct 31, 2020

Great customer service and they did a great job servicing our vehicle.

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Google Oct 31, 2020

Adam was excellent as usual. He is the best service rep I have ever had when dealing with various auto agencies.

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Google Oct 30, 2020
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DealerRater Oct 28, 2020

Great people, great service, great experience. James and Frank were awesome to work with and appreciated their experience in the business getting things done so quickly.

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