Testimonials from Avondale Nissan Customers

Check out our Avondale Nissan reviews below to see why we continue to be your number one Phoenix dealer in AZ.


 

Cosmin M. 9/12/11

I came here after Peoria Nissan gave me the run around. The service department was excellent and Doug was very helpful! I'm never going to Peoria Nissan again, from now on only Avondale Nissan will get my business.

 

Olivia R 7/31/11

I bought my Altima in November 2010, the sales person Mr Gortarez was very professional and his knowledge on the Altima was amazing he walked me through the details of purchasing the auto, when I test drove the Altima it was great. I did buy the Altima my experience with Avondale Nissan is great, from Management Kara, was great she helped me with my financial needs, Sales person Robert, helped me pick out the auto that would fit my needs and budget, the Finance person Scott also so nice and also able to help me in  my financial needs, he  took the time to explained all of the financial process, I have taken my Altima in for it's maintenance since I have purchased it and Blaine in the service department always makes my appointments easy and I have never had to wait for service at the dealership, when needed I use the Shuttle to go home while my auto is being worked on. The dealership is always very clean. As long as I have been going to Avondale Nissan I always have had a great experience with all the employees, they seam like family, any time I go to the dealership, I am treated with respect, and everyone of the employees seam like they really love the work they do. I just want to thank you all for such a great experience I had and will continue to have since, I purchased my Altima, I also purchased a 2011 Versa, I would recommend all my friends and family to purchase a vehicle from Avondale Nissan. Thank You all for you are the best of the best.

 

Terry K. 7/30/11

I recently traded my Granddaughter's leased Mazda in on a new Nissan Altima. I was pleased with the gentleman that helped us, Jasin Loop (Fleet and internet Manager) and called the owner Michael Little to let him know.

A very difficult problem was imposed on us by Mazda a few days into ownership. This put Avondale Nissan and I in a very difficult position. The sales manager Kara J Brinley stepped up and She and Michael actually worked with me to find the best solution to an undesirable situation thrust upon us by Mazda.

I recommend you contact any of the above personnel if you want a fair deal, and folks that are still your dealership after the day you drive the car off the lot. They are like any business and need to make money, however they actually have convinced me they care about me and my customer satisfaction. Our solution cost both of us a little money, but none of us our integrity.

I don't usually bother with surveys and sites like this, but I genuinely feel like these folks unusually good people to do business with

 

zitlaly c 7/29/2011

I just bought a 2011 Versa (which i named Vinny) from this dealership and their service has been amazing. From the moment i walked in I was greeted by the friendliest staff. Garrick Brunson was a great salesman he found me the perfect deal that went within my budget. He even calls to check up on how Vinny is doing. I would highly recommend this company!

 

Maria T. 7/29/11

Glendale, AZ

As a first time buyer i was very pleased with my purchase as well as the help and service i received. I purchased a Altima and I love it!  Big thanks to Bruno who was very helpful, he explained everything to me from top to bottom. There was absolutely no pressure like any other salesmen out there. The process was quick and easy, in and out. Best experience ever! :)

 

Mike M. 7/29/11

If you are anything like me you are wary about car salesmen and don't enjoy the process of buying a new car. I have to say I started to think differently about it since I bought my new Altima from Avondale Nissan. A friend recommended the place and I am paying it forward. The service was impeccable, no pressure, no games, everything was explained straight forward.
Special thanks to Felix, the Sales Manager for helping me get the car I wanted without spending more than I afford.

 

Bertha Rosas 7/29/11

Second time buying a car in this dealership and once again the service was exceptional. Carlos was very friendly and helpful, did everything so we could get the car we wanted, like Scott who was very friendly and helped us throughout the funding process. Thank you very much you both for all your help and always provide excellent service.

Sincerely
Bertha Rosas

 

Matt B 5/15/2011

Pat Laframboise, Internet /Fleet Manager & Kara Brinley, General Sales Manger showed me the best experience I ever had buying a new vehicle.
Professional sales people and managers offering a great deal was a pleasant surprise.I would recommend them and Avondale Nissan !!!

We went with low expectations when it came to getting into a loan. Tracy listened to us and went above and beyond to help us. My car was 2 miles from falling apart and I was able to get into a brand new Nissan Cube!! It is by far the best thing ever! She sold me on the safety, reliability, and the Nissan warranty since her service was amazing. The dealership was clean and everyone seemed to be in great moods which helps when you are going in to make a hard decision.

Go to Avondale Nissan and see Tracy! You won't regret it!

 

March 29, 2010

Just to say thanks for returning the overpayment of license fees.  I would never have known that I'd paid to much.  Another reason to deal with Avondale Nissan  HONESTY.
 
Thanks
 
   Jane Houx
 

February 19, 2010

Hi George,

 It was our pleasure meeting you today and we wanted to put in writing how pleased we were with the service at your facility as well as your performance as service consultant on both of our vehicles.

As you know I purchased my 2009 Altima from Eddie Santos last April when he was at Peoria Nissan and my husband purchased his 2009 Rogue from Eddie a few months ago at Avondale.  We love Eddie, and we’re so glad he introduced us to Avondale!

 We’re very happy, satisfied customers!

 Sincerely,

Dee Gray and Jim Russell

 

Mr. Little,

I wanted to let you know how very impressed and delighted I am with your team. Lucy and Tony in your service department were both so professional and helpful, words cannot explain the feeling I had after my service was completed. I had a problem with my car that caused me great heartache and stress, and I can’t begin to tell you how very worried I was. With the caring and customer service that was shown to me as well as the accommodating nature of those two individuals and their willingness to help (even outside the hours of their regular schedule) I immediately felt better about my situation. They assured me that Avondale Nissan was the very best in the business and that all of my concerns would be addressed. Not only did they live up to my expectations but they exceeded them in every sense. I cannot say enough about how I feel about the service and support that was offered to me. I cannot explain how very much I appreciate all that was done for me. I know that it seems trivial but you must know that my vehicle is very important to me  because it is a way for me to visit with my children all the way in queen creek, a way for me to get to work, and pretty much the most important possession I have. Both Lucy and Tony treated me as though I was the only customer they had (I am sure they have many more) , and they do set the example for customer service and support.

In closing, Both Lucy and Tony are very good at what they do and I wish that I could express how deeply thankful I am for everything. Happy holidays to you and your family both at home and at Avondale Nissan. You have blessed me more than you will ever know!

Respectfully,
Mr. Arnds


 


Att'n Jan Polansky,

I want to thank MrDoug Pigati for his excelent service when I stopped by your shop because the service engine light came on in my truck while in Puerto Penasco Mexico, we had intended to travel down to San Carlos another five hours south, but because of the
worrisome light we abandoned our trip and headed for the nearest Nissan dealer in Avondale AZ. Mr Pigati  was just great, and the mechanic, I think it was Dave, worked through his lunch break to get us back on the road to California, many cudos to both of them, They might be interested to know that we arrived home in Mill valley, just north of San Francisco at one minuet past mid-night, that was eighteen hours on the road from Puerto Penasco with just a two hour detour to your shop.Many Many Thanks for all your help.

-Power


 

1 review for Avondale Nissan
8/1/2009
We went in to check out a Cube while our car was being serviced at a nearby dealer prior to being sold.  Trudy,  was pretty good at assisting us, was way up to speed on the product line ,most of the car sales people we've dealt with know crap about cars let along the cars they are selling, and she came up with a decent alternative suggestion for an alternate vehicle. All in all one of the better car shopping trips we've had.

The provisional figures matched exactly what I was looking for without anything sneaking its way in but really it's hard to tell how they are going to treat you once you start the purchase
A very difficult problem was imposed on us by Mazda a few days into ownership. This put Avondale Nissan and I in a very difficult position. The sales manager Kara J Brinley stepped up and She and Michael actually worked with me to find the best solution to an undesirable situation thrust upon us by Mazda.
I recommend you contact any of the above personnel if you want a fair deal, and folks that are still your dealership after the day you drive the car off the lot. They are like any business and need to make money, however they actually have convinced me they care about me and my customer satisfaction. Our solution cost both of us a little money, but none of us our integrity.
I don't usually bother with surveys and sites like this, but I genuinely feel like these folks unusually good people to do business with
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